All Returns Are Subject to Manufacturers' Policies. This special (1) year money back guarantee Offer only applies to all new purchases after July 6th, 2011.

Please take care in packaging your returned products to us. All Merchandises can be returned for a refund or exchange for any reason within (1) Year of the date of purchase (minus shipping and handling fees).

All products returned must be 100% complete, containing ALL original boxes and materials, must contain all manuals and original manufacturers' bottles with the original (UPC/FDA) codes and any documentation included with the original shipment. The customer is responsible for all shipping costs and associated expenses of returned merchandise. Returns only cover to the original purchaser and based on a single user of the product.

We will make sure your return is taken care of in a timely manner and your account is properly credited. Our Refund Department will issue a credit to the original payment method for properly returned merchandise. Your return will be processed within 5-10 business days of being received at our warehouse. We will send an email to you once your refund is processed.

If you need to return an item, please simply contact us by clicking the link bellow, so we can provide you a RMA (Return Merchandise Authorization) number. The RMA number is used to efficiently process your return after we have received the merchandise back in our warehouse. We will refuse to accept packages that do NOT have a RMA# on the outside of the box.

Returns / RMA Request
Consumer Services /RMA (Return Merchandise Authorization):

Wrap your package securely and send it to the following address:
Growth-FlexV/ Returns Department
1365 Ave Beaumont CP 65528
Mont-Royal, Qc H3P 3H8
Canada

For more information please: Contact us

These policies are subject to change without notice. Please check back prior to submitting an order. We thank you for choosing Growth-FlexV® Pro Height System and try our hardest to provide consumers with quality products, low prices and great customer service. If you have any questions or comments, please don't hesitate to contact us.

Happy Growing!
Growth-FlexV® Pro Team